If you receive an error message that stated the installer is damaged

and asks out to contact the administrator, then you need to follow our instruction:


1 Check you're using the latest version of Adobe Air platform.

you can download and install the latest one from url:

https://get.adobe.com/air/


2 Try to download update directly from our server:

http://curationsoft.com/update/CurationSoft.air


3 Try to completely uninstall previous version of software with this app:

http://www.revouninstaller.com

You can use trial version free for 30 days, or any other tool to clean uninstall programs for windows.


4 Try to install to different then standard folder. For example you can try to change installation directory

from default to /programs (x86) to /programs or so.




If all steps above don't work for you then you need to find a cause of problem in your system logs.

For windows:

Open Windows Logs ( System->Event Viewer) -> Application and check logs according to error - then you can find some solution on the Internet or send description to us 

and we can help.


Here is complete steps from Adobe how to troubleshoot Air installation:

http://helpx.adobe.com/air/kb/troubleshoot-air-installation-windows.html


for macos platform:

http://helpx.adobe.com/air/kb/troubleshoot-air-installation-mac-os.html


You can also read how Adobe solves similar problem with their application Muse:

http://helpx.adobe.com/muse/kb/installer-file-damaged.html






Also you can install CurationSoft in Native version.

Please read this article on how to do that:

http://curationsoft.freshdesk.com/solution/categories/1000029040/folders/1000203680/articles/1000132707-using-windows-and-os-x-native